Shipping & Returns

SHIPPING

Orders placed on Monday till Friday before 13:00 and paid with Ideal or Paypal normally will be shipped out the same day.


RETURN POLICY.

Products may be returned, without giving any reason, within 15 days of purchase.
The purchased product(s) must be in the unopened original packaging.
The costs for the return will be for the buyer.
Protolectron does not accept COD deliveries.

Products which are manufactured on special request (specials/custom orders) as well as lightning can never be returned.
Products which are ordered on request and aren't listed in the standard stock also can't be returned (unless otherwise agreed).

Any returns must be accompanied by a fully and correctly completed return form. (dutch only)

The average handling time of a return is 2-3 weeks.

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